Connect your SAP Sales Cloud instance to Zendesk and use the following functionality:
Show data from SAP entities account, individual customer, contact, lead and opportunity
Fully customize screens with fields from SAP. Use special field types and labels to structure data. Directly see the screens in the preview.
Search SAP customer and link the Zendesk user permanently with.
Display customer data including leads and opportunities in the ticket view.
Contact us if you have any questions, comments or feature requests regarding this app.
At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk related challenges.