Suptask
Create related linked tickets to any team using Suptask in Slack
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Suptask
Suptask is the next-generation solution of working with tickets, where your conversations on Slack are turned in to a full blown ticketing system - without leaving Slack.
Suptask will let you move your teams closer to each other, enabling faster resolution times and better co-operation in your organization.
It's free, lightweight and easy to get started with, where it enables you to have your ticket system all integrated in your existing Slack workspace.
With top reviews and hundreds of happy customers, we look forward to having you join our community of companies that have discovered Slack native ticketing with Suptask.
Create: Users in your Slack workspace can submit and track tickets without leaving your Slack workspace.
Respond: Cooperate on tickets, empowering you and your team to discuss and troubleshoot any tickets together.
Customize: Set up workflows that fit your needs with custom ticket forms and adopted routing for different teams.
Overview: Review and find all relevant tickets directly within Slack using the Suptask App Home.
Business Reports: Track your KPIs and have a continuous overview of your activity and status of your tickets.
Integrations: Complete the ticket lifecycle across teams by integrating with systems like Zendesk, Github and Gitlab - to really optimize your workflow.
Suptask integration with Zendesk allows you to easily escalate and create related tickets from Zendesk directly to any team using Suptask in Slack.
Installationsanweisungen
Follow these steps to get started:
- Sign up for an account at Suptask.com
When signed in, follow through the Setup Wizard to setup your account.
- Next, navigate to configure Integrations
Edit the Zendesk integration and mark it as Enabled.
Select what Ticket Forms to enable the Zendesk integration for.
Press Update.
Done! The integration app is now ready and available in the right app menu when a ticket is opened in Zendesk.
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