My Acclaro
My Acclaro - Zendesk Help Center Content Connector for Professional Translation
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Acclaro
Acclaro is a localization and translation company that helps the world’s leading brands succeed across cultures. Through a fine-tuned process, top industry talent and leading technologies, we make a long-term investment in our clients’ global reputations. Working in over 60 languages and with offices around the globe, Acclaro specializes in helping clients open new markets and gain a competitive edge by expertly adapting their brands, products and services with faster turnaround times, high quality translations and lower costs.
From within Acclaro’s client portal – My Acclaro – you can take advantage of the Zendesk connector to:
Connect with your Help Center
Select articles for translation
Choose target languages and submit orders with Acclaro for professional, highest quality translation
Automatically receive translated content back into your Help Center
Review translation deliverables and request any necessary updates before publishing localized articles
Email us today at portal@acclaro.com to get started with localizing your Help Center articles.
Installationsanweisungen
Sign into My Acclaro
Go to the Content Connectors page
Activate the Zendesk connector - enter your site location and when prompted, provide your login credentials
Create a new My Acclaro Translation Order
Select the Zendesk connector icon to open the file picker
Navigate through your Help Center categories and sections to select articles for translations
Upload selected articles to complete the upload files step of the create order process
Complete the remainder of the order steps including selecting target languages, desired delivery dates and additional order details
Submit your order for translation
When translations are completed, they will be automatically uploaded to your Help Center account
If you require updates to your translations prior to publishing, request through the My Acclaro portal
When ready, publish your translated articles for your target language user communities to access.
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