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Support Sidekick AI

AI superpowers for your support team.

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Suport Sidekick

Support Sidekick AI

Support Sidekick provide AI superpowers for your support team. Support Sidekick uses your Zendesk history + GPT so your agents can send better responses at less cost.

  • Drafts read-to-go before you even open Zendesk

  • Relevant conversations give your agents the context they need

How it worksWhen you receive an email in Zendesk – before your team even touches a ticket – Support Sidekick will:

  • Analyze the email to extract any questions, intent, or tone

  • Search through your closed ticket database to find the tickets most relevant to the customer's question

  • Display the most relevant threads in the Zendesk sidebar

  • Use GPT3 to write a Draft in Zendesk based on your previously answered tickets

Installationsanweisungen

Simply click the install button to Install within Zendesk.

  1. In the Zendesk navigation menu click on the app icon in order to configure your parsing service

  2. You will need a supportsidekick.ai account

  3. Signup and follow the instructions to active your account

If you have any questions or suggestions related to this app, please get in touch with us at support@supportsidekick.ai

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