Places
Drive leads and customers straight to your business
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Marios Antonoudiou
Places is all about letting people know where your business is. Increase your walk-ins by sharing your business' physical locations in a way your leads & customers can use.
Share the location of your office or store along with a Google Map link - useful for directions, sharing with others, and bookmarking for future reference.
All these are set up easily through an immersive and well-designed process, where the agents have minimal error margin. The Places app makes sure agents communicate locations the way it's meant to.
Key features & Benefits
Places works right where the action happens. Agents will not lose focus or switch context. Places is a message box application - works exactly where chats takes place.
Can work with tons of locations. Integrated quick search can get your agent what they are looking for, instantly. No more searching in long wikis!
Increase walk-ins to your stores. Places can help you increase walk-ins to your stores. More people equals more value!
Help your agents respond more efficient. Agents get more productive by having a direct way to access and share your business' physical locations. This minimizes error margin, responds come quicker and full information is always shared!
Easy to setup. Just visit your settings page and quickly add your business' physical locations. You will be up and running in no time!
Installationsanweisungen
Installing Places Installing Places is super easy. You can purchase it via the Zendesk marketplace.
Once installed, you can immediately start adding places via the application's main screen.
Adding a Place
To add a place, follow these steps:
Open the application main screen.
- Click the Add place button.
Fill in the details in the form.
- Click Add when you're ready.
For Agents
Agents can use the application immediately by following these steps:
View an open ticket.
- Click the Places app icon.
Directly click on a place entry or search for one.
Once a place entry is clicked, a link will be added to the reply text editor.
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