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Convosense.ai

Supercharge your sales and success engine

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Convosense.ai

Unlock the full potential of your customer conversations with Convosense, the ultimate AI-powered conversation analytics platform. Maximize sales, improve customer satisfaction, and prevent churn like never before, while also empowering your agents to reach new levels of excellence through targeted coaching. Convosense goes beyond traditional analytics by seamlessly integrating with Zendesk, providing your team with robust analytics, sentiment analysis, and actionable insights. Discover why leading companies trust Convosense to supercharge their sales and customer success, while driving continuous agent improvement.
Try our 7-day free trial with no setup fees and experience the true power of AI-driven conversation analytics. Uncover valuable insights from your customer interactions and leverage sentiment analysis, all while actively engaging in agent coaching to refine your team's performance.

Installationsanweisungen

  1. Login or Signup to your Convosense account.
  2. On signup please check your inbox for the verification code.
  3. Now click on 'integrations, in the sidebar.
  4. Now click on the Integrate button on the Zendesk card.
  5. Now complete the Zendesk's Oauth 2.0 process to integrate Convosense with your Zendesk account.
  6. After completion, Zendesk will redirect you back to Convosense.
  7. Convosense will automatically do your basic account setup.
  8. That's it, your Convosense account has been set up and integrated with Zendesk.
  9. Now any new email coming to Zendesk can be viewed in Convosense smart inbox. Access it using the Emails button in the side menu.
  10. Press the Analytics button in the side menu to view the analysis done by Convosense on your emails.

Follow our official docs - https://convosense.medium.com/how-to-configure-zendesk-integration-867f883c1629

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