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Easy Ticket AI

Solve tickets in record speed with AI reply drafts & agent assistance

11 reviews

Installationen

65

Kompatibel mit

Support

Entwickler:in

TechnoQuest Ltd

World's best customer service teams use Easy Ticket AI to slash average handling time, promote a consistent brand tone and delight their customers at scale.

Instant AI-generated reply drafts

Spend less time typing and more time delighting your customers.

AI assistant that teaches itself

Get relevant knowledge at your fingertips. Easy Ticket AI recommends relevant articles and macros, and answers your agents' questions like ChatGPT. Say goodbye to tab-switching and frantic searches.

Understand the customer instantly. Get to the heart of the issue with an AI-powered summary and sentiment analysis. No more digging through lengthy threads.

Easy Ticket AI automatically trains on your help articles and documentation. It also picks up your on-brand tone, language and formatting from your macros and past tickets. And it easily handles 40+ supported languages.

Seamless Zendesk integration

Find Easy Ticket AI in Zendesk's sidebar (apps section) and reply editor area.

Trusted by world's best support teams

FAQs

Can I try it for free?Yes! we offer a free 14 day trial with no commitment required. Simply click Install at the top of this page and you'll be up and running in a few minutes. After your trial, pricing starts as low as $8/agent.

Will Easy Ticket AI fit with my custom needs and workflows? If you need extra functionality or integrations on top of our standard package, we can augment Easy Ticket AI to fit your requirements. Contact us to discuss your specific needs!

Is my data secure?Data security is our top priority. See details here.

Which languages are supported?Easy Ticket AI works with 40+ languages, see details here.

Installationsanweisungen

  1. Click Install and follow the prompts.

  2. Open any ticket in Zendesk Support, scroll until you find Easy Ticket AI in the Apps sidebar and click Grant access now.

  3. Pro tip: if your Zendesk Apps tab is getting too crowded, pin Easy Ticket AI to your sidebar! Here is how.

If you have any questions, please refer to our guide from our help center or contact support@easyticket.ai.

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