Cirrus Insight
Zendesk tickets for Gmail and Google Apps
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Jason Hubbard
Cirrus Insight seamlessly integrates Zendesk and Salesforce with Gmail and Google Apps.
Now as you open an email in Gmail you can immediately see whether a Zendesk ticket exists for that user. You can quickly create new tickets, update status, and even log emails against existing tickets.
Installationsanweisungen
Cirrus Insight requires the Zendesk for Salesforce integration in order to integrate Zendesk with Gmail. You can install Cirrus Insight in seconds from: www.cirrusinsight.com/install.
To get started on setting up Zendesk for Salesforce check out the guide here.
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