Achille.ai: Elevate Your E-commerce Customer Service with AI

Introduction

Achille.ai transforms e-commerce customer support by integrating advanced AI capabilities directly into your existing tools. Designed to enhance responsiveness and efficiency, Achille.ai simplifies support management and ticket classification in over 30 languages, directly from your enterprise tools.

Why Choose Achille.ai?

At Achille.ai, we are experts in e-commerce customer service processes. Our deep understanding of the challenges online businesses face allows us to design intelligent solutions that streamline operations and improve the overall customer experience. Whether it’s optimizing response flows, reducing ticket backlog, or enhancing team productivity, our expertise ensures every tool we offer is rooted in CX success.

• Seamless Integration: Connect Achille.ai effortlessly with platforms like Shopify, WooCommerce, PrestaShop, Magento, Salesforce, Zendesk, Gorgias, and Zapier, ensuring a unified workflow.
• Enhanced Responsiveness: Deliver high-quality responses in record time. Achille AI acts as your ideal co-pilot, filtering incoming tickets and detecting important ones, allowing for instant, pre-written responses.
• Data Security and Privacy: Achille.ai guarantees GDPR-compliant data security and confidentiality, safeguarding your customers' privacy.

Key Features

• AI-Powered Co-Pilot: Assists your team in managing support tickets efficiently, reducing response times, and improving customer satisfaction.
• Automation and AI: Automates repetitive tasks, reduces errors, and boosts productivity, allowing your team to focus on more strategic activities.
• Multilingual Support: Handles customer inquiries in over 30 languages, expanding your reach and enhancing global customer experience.
• AI-Powered Reporting & Insights: Achille.ai provides you with powerful reporting tools powered by AI. We automatically categorize tickets by typology and deliver clear visibility into Achille’s performance on each type. These insights help you monitor progress, identify improvement areas, and make smarter operational decisions.
• Outsourced Support with Super Agents: Access a team of highly trained Super Agents who can seamlessly extend your team and ensure high-quality support at scale.

Customer Testimonials

• Stevie, Marketing Manager at ALGO: "Achille AI saves us a considerable amount of time. Today, we can't do without it."
• Juliette, Customer Care Manager at ODAJE: "Achille's team is highly responsive, efficient, and attentive, much like Achille himself."

Get Started

Experience the future of customer service with Achille.ai. Visit Achille.ai to learn more and request a demo.