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Accoil for Sell

Identify high-intent leads and expansion opportunities with usage insights..

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Sell

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Accoil

What is “customer health” in sales?

It’s knowing which leads are truly engaged—and which customers are ready to grow.

Accoil calculates health scores based on actual product usage, giving sales teams clear, actionable insights inside Zendesk Sell:

  • See if a lead is actively using the product or just kicking the tires.
  • Know which accounts have growing usage and may be ready for expansion.
  • Spot engagement trends at a glance—who’s gaining traction and who’s gone quiet.

By connecting Accoil to Zendesk Sell, your team gets real-time product usage data right alongside contacts, and leads—no switching tools, no guessing.

This context helps sales reps prioritize high-intent opportunities, focus outreach, and identify product-qualified leads (PQLs)—all without leaving Sell.

Sell smarter with data that tells you who’s ready, not just who’s in the pipeline.

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Installationsanweisungen

How to Install Accoil

  1. Sign up for an Accoil account at www.accoil.com and complete the setup.
  2. Once your account is ready, return to the Zendesk Marketplace and click Install.
  3. Follow the installation steps to authorize Accoil for your Zendesk account.
  4. The Accoil app will appear in the contact, and support ticket sidebars, displaying real-time engagement insights based on product usage.

For detailed setup help, check our support page.

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