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Help customers help themselves with advanced help center tools
Enable self-service
Create and publish help center articles that let customers find answers on their own.
Provide automated responses
Scan text across various channels with Answer Bot to suggest relevant articles to your customers.
Make changes in bulk
Update various properties, such as labels and permissions, for multiple articles all at once.
Get detailed reporting
Analyze articles to identify what’s working and what you should write next.
Frequently asked questions
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At the end of your trial, you’ll be allowed to extend your trial one time or purchase a paid plan. Have questions about Zendesk paid plans? Connect with our sales team to learn more about our paid plans.
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