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Provide effortless self-service with intuitive help center tools

Boost your team’s productivity and reduce ticket volume with a knowledge base that offers seamless self-service and automated processes, powered by AI.

  • 14-day trial, 100% free. No credit card required.

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Enable your customers with efficient help center workflows

Empower self-service

Create and manage help center articles so customers can quickly find answers on their own. Keep content organized and up to date, helping reduce ticket volume while improving customer satisfaction.

Automate support

Use Answer Bot to scan customer messages across channels and instantly suggest the most relevant help articles. Deliver faster resolutions and consistent answers without adding extra workload to your team.

Optimize and improve

Easily update multiple articles at once with bulk editing tools, and leverage detailed reporting to understand which content performs best and what topics need more coverage.

Frequently asked questions

The demo lets you see Zendesk in action with guided use cases, no setup needed. The free trial gives you access to try Zendesk with your own data, teams, and workflows.

Empower customers with AI assisted help center support from Zendesk

  • Full access to our cloud software