Zendesk integrates with your most essential apps in minutes so your internal teams have everything they need in one place.
Empower IT & HR teams to provide exceptional service
Help employees find the answers they need, when they need them with AI-powered self-service tools and interactive bots that offer 24/7 service on their favorite channels like Slack and Teams.
Let AI do the heavy lifting with automated workflows, AI-powered help centers, generative AI tools, and an agent copilot that helps your HR specialists do their best work.
Streamline ops with AI-powered reporting that includes actionable suggestions, and Autoscore 100% of employee service interactions to ensure consistent service and pinpoint areas for improvement.
Create custom permissions by role and department, limit access to sensitive information with data masking, and keep employee data safe with advanced encryption keys.
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Elevate every customer experience with powerful AI tools
