Slack & Zendesk: The Future of Internal Collaboration

Available On-Demand


See how Slack – one of the world’s most popular collaboration hubs – uses Zendesk internally to foster its culture of internal collaboration to new heights.

Join Zendesk solutions expert Alexandra Mack and Ali Rayl – VP, Customer Experience at Slack – as they discuss how a mindset around customer experience benefits both internal teams and customers.

During this webinar, you will:

● See how Slack uses Zendesk + Slack to collaborate and solve customer issues faster
● Learn about the benefits of having Zendesk integrated into Slack
● Hear how early adopters are benefiting from the Slack for Zendesk Support app
● Join them in a live Q&A session to learn best practices and tips

Register now and see how Slack raises the bar on collaboration with Zendesk.

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Alexandra Mack

Alexandra Mack is a Solutions Product Marketer at Zendesk. Her team helps people understand how to extend the Zendesk platform and deliver the best customer experience for their users.

Ali Rayl

Ali Rayl is the Vice President of Customer Experience at Slack, responsible for making the working lives of Slack’s millions of users simpler and more productive. She joined Slack during its conception as the director of QA for Tiny Speck, now known as Slack Technologies, Inc., and has cultivated a culture of customer “love” for more than seven years.