New-Age Symphony of Connected CX: Zendesk Duet Customer Spotlight – Refocus on the Customer Experience

Available On-Demand


The best companies have sales and support teams operating freely in order to deliver a seamless customer experience. Designed to break down the internal silos, Zendesk Duet brings Sell’s sales automation and Support’s ticketing capabilities together into a single package which allows sales and support teams to collaborate more effectively and increase productivity.

In our webinar, you’ll learn more about Zendesk Duet through a demo with Josh Bean, Director of Marketing Sell, and Mark Bloom, Director of Product Marketing. In addition, hear how our customer DionyMed, a B2B logistics and supply chain company, uses Zendesk Sell and Support to put the customer experience first. Customer Experience leaders at DionyMed will speak on the topics of:
● How they are transforming an industry and redefining customer engagement for its producers, manufactures, retailers, and end-customers
● The benefits of centralizing data and customer context in one platform for sales and support teams

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Josh Bean

Director of Marketing, Zendesk Sell

Mark Bloom

Director of Product Marketing Omnichannel

Lawrence Lewis

Director of Client Services at DionyMed Brands

Jason Huang

Customer Experience Manager at DionyMed Brands

Kevin Francisco

Account Management Team Lead at DionyMed Brands