Comments are not just comments anymore. Have you ever personally wanted to respond to a comment but not sure how to go about it?
Stay on top of conversations that take place with Zendesk Support's WordPress helpdesk. Agents can manage questions and problems from blog readers, directly from WordPress. Create an interactive and loyal community by signaling to your readers that you are listening. WordPress users that are looking for an easy, yet simple method to achieve full featured customer support solution...this is the one for you.
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You never have a request or customer fall through the cracks. Manage all your Helpdesk support tickets from one single place and respond with quick solutions, offering your customers a theme "that you are listening to them."
- Agents are able to manage questions and problems from blog readers
- Agents have the ability to create an interactive dialogue with readers
- Users can easily respond to their readers' comments assuring top-notch customer support
Provide your customers with the freedom to comment to your blog, giving them the attention they need to feel like a loyal and supported customer.Proaktiv werden
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The benefits of a WordPress helpdesk are almost unlimited. Learn more about how it can help you give your customers the best support: