Customer service in higher education
Zendesk customer service streamlines higher education support
Today’s universities and school districts are continuously strained by budget cuts and rising demands — driving the pressure for smarter and more efficient education technology that is simple to implement with low risk.
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- Support made easy: Efficiently respond with automated tools, engage with others, and resolve problems fast.
- Knowledge is power: Easily search the database with smart queries, publish articles with our two-way ticket-to-article integration, and provide a platform for your academic institution to exchange insights and ideas
- No IT degree required: Zendesk is easy to set up, use and customize, so there’s no need to worry about ballooning infrastructure costs, data migration headaches, or lengthy system updates. You can be up and running in less than 30 minutes
If you're looking for the perfect family of products to improve your state or public academic institution's communication and customer service, take Zendesk for a spin – free for 14 days – today.Erfahrung ist alles.
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Customer service in higher education can always improve. Use these resources to learn how.