How Zola marries modern registries and compassionate customer service with Zendesk

If you’ve recently purchased a gift for a wedding, chances are you used Zola, a wedding company that is reinventing the wedding planning and registry experience. Since launching in 2013, over half a million couples have used Zola, and more than $15M in gifts are added to Zola registries every week.

To maintain their commitment to compassionate customer service while rapidly growing, Zola relies on the Zendesk's products, including Support for email, Talk for phone support, Chat for live chat and Guide for self-service. Join Rachel Livingston, Director of Operations at Zola, and Emily Vince, Product Marketing Manager at Zendesk, to learn how Zola:

  • Offers fast, personal support to millions of couples and guests across multiple channels
  • Onboard new agents and rolls out real-time channels
  • Optimizes their omnichannel operations with custom reporting and analytics

Watch now!

Complete the form below to view your webinar

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid phone number
Please select your job level
Please select your department

Almost done. Just tell us about the company you keep.

Please enter your company name
Please select number of employees
Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.)
Please select an option

Thanks. Enjoy the read.

Thanks for registering! Check your inbox for a confirmation email with a link to the webinar or click here to watch now.

Sorry, something went wrong!

Please reload the page and try again, or you can email us directly at support@zendesk.com.

We are sending your request...please wait.