Offene Kommunikationskanäle mit WordPress Live-Chat
Was ist Live-Chat für WordPress?
Live chat for WordPress, or WordPress help chat, is a tool that allows companies to offer their customer live chat for support, sales, or other needs through their WordPress hosted website. Typically built with a WordPress chat plugin or widget, such as Zopim Chat, WordPress live chat is a great way to offer immediate support to users directly on your website.
With Zendesk, all customer customer data and ongoing conversations exist in a single location, making it possible to move from chat to phone to social media while still providing the same great experience for the customer.
Kunden warten extrem ungern
So kann Zendesk Ihnen helfen
- Proactive support. Triggers in Zopim will notify support agents when a customer has met preset of conditions, such as time spent on a specific page. The agent can then reach out and offer support, paving the way to a better experience for the customer, and increased sales.
- Powerful reporting. Zopim monitors important metrics, from the real-time monitoring to agent performance, helping companies identify areas to improve and which tactics are already working.
- Uninterrupted support. With Zendesk, all customer customer data and ongoing conversations exist in a single location, making it possible to move from chat to phone to social media while still providing the same great experience for the customer.
Support zur richtigen Zeit
Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving customer satisfaction should consider WordPress live chat as a customer service channel.Chatten Sie mit Ihren Kunden
Wir haben dazu noch eine Menge zu sagen. Weitere Infos finden Sie unten.
Es gibt viele Methoden, mit Chat für richtig guten Support zu sorgen. Weitere Infos.