Open and flexible ticketing system
Is Zendesk an open source ticketing system?
As your business grows, so will the demand of your IT team too. Help your team track, monitor, and resolve the increasing number of support requests from customers and internal users by investing in a ticket system. Manage your queue by assigning a number to every request and logging it as a ticket in your database so your team can provide the best experiences to everyone.
Zendesk is not an open source ticketing system, it is an open API ticket solution, so third party developers can build new integrations with our platform. This offers the advantages of open source ticketing without requiring your administrators and users to configure the system themselves.
Open APIs and SDKs
Offen für ein Open-API-Ticketsystem
Zendesk offers open and flexible APIs and SDKs to help you connect all your data and customize your ticketing systems to meet your business needs.LOSLEGEN
Tap into more knowledge
Erfahren Sie mehr zu den Themen Open-Source-Ticketing, globaler Kundensupport und Effizienz von Kundenserviceagenten.