Harnessing the power of customer feedback
With the goal of improving customer satisfaction, gathering feedback from every support channel is imperative. Using the right feedback management tools empowers companies with measurements, analysis, and overall customer satisfaction improvements. Zendesk Guide is just such a tool.
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- Speedy resolutions - real-time responses and a view of responses to outstanding tickets
- Analytics - measure and improve customer satisfaction and agent performance
Find out how a survey on a customer experience can have an impact across your organization. Start your free trial of Zendesk Guide today.Jede Kundeninteraktion zählt
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Zendesk Guide is the solution for feedback management and user satisfaction. Easily guide customers to essential resources and promote engagement that aligns with your company goals. Use these resources to learn how.