Big data software
Roll out your welcome wagon
Zendesk Explore lets you easily share analyses and dashboards with your entire organization, partners, or customers, so everyone can work together to improve the customer experience. You can also get reports delivered right to your inbox, or even alerts in your Slack channel (if you’re into that sort of thing).
Kundendaten aus den unterschiedlichsten Quellen
Customers reach out for different reasons—researching your website, testing your product, or when they’re having trouble. Explore helps you bring together data from every step of that journey—and across every Zendesk product—so you can understand and improve their experience.
Mit Zendesk Explore können Sie angepasste Metriken, Berichte und Dashboards erstellen und sogar Daten-Joins durchführen – ganz ohne SQL. Point-and-Click-Funktionen und unterschiedliche Visualisierungsstile machen Daten zu aussagekräftigen Analysen.
- Measure your team’s performance, as well as their workload capacity
- Learn how your customers use your website, products, or support channels
- Prescriptive dashboards showcase the analyses that matter most for team operations and customer experience
- The easy-to-use interface and interactive drill-ins surface valuable insights that our own customers ask for most