Custom contact forms
Customers are always happy when you create a great help support experience. The best way to do this is to customize contact forms with a simple field to collect any information you need to solve the problem. Custom contact forms help simplify a screen and will let your support agents focus on the task at hand which is customer service. That's where Zendesk Embeddables comes in.
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- Manage custom forms based on process or team
- Allow a custom form for requests you have not anticipated
- Test each form and determine if you are forcing a user to fill out information not needed simply to collect more information
There is no clear, straightforward answer to create custom contact forms. Sign up for a free 14 day trial and see how Zendesk Embeddables can help you start.Erfahrung ist alles.
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There are many ways to learn from and message with your customers through custom contact forms. Keep reading to find out more!