Leitfaden zur Implementierung von Omnichannel-Support
Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and wait for you to respond, but not for too long.
The way customers want to contact you can vary depending on where they are and what they are doing. As an organisation you choose the channels you want to provide, and from those, the customer selects what works best for them.
Download the guide to learn more about the benefits of providing an omnichannel strategy and Customer Service Solution for your business.