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WordPress Online Chat

WordPress online chat

Speedy and simplified customer service on your WordPress site with WordPress online chat

Companies looking to offer live chat for sales, support, and other needs through their WordPress hosted site need a WordPress online chat tool. Generally built with a WordPress chat plugin or widget, like Zendesk Chat, WordPress live chat provides a great way to offer immediate support to users directly on your website.

Hinter den Kulissen

Zendesk contains all customer data and ongoing conversations in a single location, enabling the movement of data from chat to social media to phone while continuing to maintain a great customer experience.

Vorteile nutzen

Zendesk Chat makes customer service easier with:
  • Triggers - notify agents when customers may need help so that you can reach out before they know they have a question
  • Rich metrics - real-time monitoring to agent performance stats reveal areas for improvement
  • Uninterrupted support - a single location for conversations make transitioning from phone calls to social media to chat easy

Mehr erreichen

Stop forcing your customer to leave your website in order to open an email or place a call to request assistance. Start offering WordPress live chat on your WordPress site so that customers can connect directly with support agents. It increases their satisfaction levels and makes it more likely for boost conversion rates.

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