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Optimizing the customer experience with Le Tote Article

Optimizing the customer experience with Le Tote

Delivering a seamless omnichannel customer experience is critical to increasing conversions and driving customer loyalty. Research…

Transforming Your CX Through Customer Service – Webinar Ft. Gartner Article

Transforming Your CX Through Customer Service – Webinar Ft. Gartner

Transforming the (CX) customer experience is more important than ever for enterprise businesses. Strong forces –…

How to Deliver Best-in-Class Customer Self-Service – Americas Article

How to Deliver Best-in-Class Customer Self-Service – Americas

As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…

How to Deliver Best-in-Class Customer Self-Service – Asia Pacific Article

How to Deliver Best-in-Class Customer Self-Service – Asia Pacific

As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…

How to Deliver Best-in-Class Customer Self-Service – Europe Article

How to Deliver Best-in-Class Customer Self-Service – Europe

As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…

GDPR Compliance with Zendesk Article

GDPR Compliance with Zendesk

On May 25, 2018, the GDPR (General Data Protection Regulation) will go into effect and change…

What’s new at Zendesk: March 2018 – Europe Article

What’s new at Zendesk: March 2018 – Europe

We’ve recently added a number of new features that make it easier to customize the agent…

What’s new at Zendesk: March 2018 – Asia Pacific Article

What’s new at Zendesk: March 2018 – Asia Pacific

We’ve recently added a number of new features that make it easier to customize the agent…

What’s new at Zendesk: March 2018 – Americas Article

What’s new at Zendesk: March 2018 – Americas

We’ve recently added a number of new features that make it easier to customize the agent…

The Future of eCommerce Customer Support Webinar Series Article

The Future of eCommerce Customer Support Webinar Series

Part 1: How to Build Omnichannel Customer Support Using the Bombas and Shopify Strategy Uncover and…

How Zola marries modern registries and compassionate customer service with Zendesk Article

How Zola marries modern registries and compassionate customer service with Zendesk

If you’ve recently purchased a gift for a wedding, chances are you used Zola, a wedding…

Moving from platform to best of breed Article

Moving from platform to best of breed

Choosing a new customer support solution requires hours of research and internal buy-in from a number…

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully Article

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

This webinar was originally published by the Growth Marketing Conference on Business2Community Webcasts. Zendesk has seen…

How LimeBike rides past the competition with a world class customer experience Article

How LimeBike rides past the competition with a world class customer experience

Rapidly growing startup LimeBike is bringing its eye-catching, citrus-colored dockless smart bikes to more and more…

How Dollar Shave Club implemented AI with Zendesk Article

How Dollar Shave Club implemented AI with Zendesk

Artificial intelligence is likely to touch every aspect of our lives, including the way we experience…

What’s New at Zendesk: November 2017 – Europe Article

What’s New at Zendesk: November 2017 – Europe

We’ve recently added a number of new features that allow your team to streamline workflows and…

What’s New at Zendesk: November 2017 – Asia Pacific Article

What’s New at Zendesk: November 2017 – Asia Pacific

We’ve recently added a number of new features that allow your team to streamline workflows and…

What’s New at Zendesk: November 2017-Americas Article

What’s New at Zendesk: November 2017-Americas

We’ve recently added a number of new features that allow your team to streamline workflows and…

Tips to improve your phone support with reporting and analytics from Zendesk Talk Article

Tips to improve your phone support with reporting and analytics from Zendesk Talk

You can’t improve what you can’t measure. Luckily, Zendesk Talk, call center software embedded in the…

From support analytics to customer analytics: data is your competitive advantage Article

From support analytics to customer analytics: data is your competitive advantage

Did you know that companies who leverage customer analytics can outperform their peers by up to…