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Why are customers turning to social media? Infographic

Why are customers turning to social media?

It’s no secret that social media is an important support channel—more that 34% of consumers head…

Best in practice: what works in customer service Infographic

Best in practice: what works in customer service

Your reputation for providing the best customer service matters,. In fact, as our latest infographic illustrates,…

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Where are the happiest employees?

Our latest infographic takes a look at which countries have the happiest employees, and which ones…